⚖️
Up to 15 kg
Pet weight limit
🐾
1 pet
Per room or suite
💰
₹5,000 + taxes
Per pet per night
One of Mumbai's most established luxury hotels, the Grand Hyatt sits on 12 acres in Santacruz — just 4 km from Chhatrapati Shivaji International Airport and equally close to the Bandra Kurla Complex. With 111 dedicated pet-friendly rooms and serviced apartments across its inventory, this is one of the few five-star properties in India that has a clearly documented, structured pet policy — not just a vague "pets welcome" tag. Dogs and cats are both accepted, and the hotel prepares for your arrival if you notify them at least three days in advance.
✓ Confirmed by the property
The Grand Hyatt Mumbai has confirmed its pet policy directly. One pet (up to 15 kg) is welcome per room or suite, with a pet fee of ₹5,000 plus taxes per night. Advance notice of at least three days is required so the hotel can prepare a pet bed, food bowl, and dry food for your dog's arrival.
What to Expect When You Check In With Your Dog
The hotel takes pre-arrival prep seriously. Notify them at least three days before you arrive, and they'll have a cozy pet bed, food bowl, and meals waiting in your room. That kind of readiness makes a real difference after a long drive or flight into Mumbai — your dog settles in without the usual hotel-room disorientation. The 547-room property has genuine scale, which means your pet won't feel out of place the way they might at a boutique hotel with no pet infrastructure. Rooms are spacious, renovated, and have floor-to-ceiling windows — plenty of natural light for dogs who like to watch the world go by.
Rules You Need to Know Before You Book
The Grand Hyatt's policy is thorough, and that cuts both ways. Pets must be fully vaccinated, neutered, and microchipped — vaccination certificates can be requested at any point during your stay, so carry them. Your dog cannot be left unattended in the room at any time, which matters if you're planning long business meetings or dinner out. Pets are not permitted in the health club, spa, restaurants, or back-of-house areas — so don't count on poolside time with your dog. The hotel reserves the right to refuse any pet, and damage or disturbance to other guests can result in being asked to leave. These are standard five-star liability clauses, but read them before you commit.
ℹ️ Weight limit is strict at 15 kg
The 15 kg individual pet weight limit is firm. If your dog is on the boundary — a lean Beagle is fine, a heavier Labrador likely isn't — confirm with the hotel directly before booking. Golden Retrievers and larger breeds will not qualify under this policy.
The Mumbai Location: What It Actually Means for Pet Parents
Santacruz is a functional base rather than a scenic one. The hotel's 12-acre grounds give you some buffer from the city's intensity — useful for early morning walks before Mumbai traffic kicks in. Bandra's Carter Road and Bandstand are accessible for longer dog walks, though you'll need a car or cab to get there. The hotel has free parking (valet and self-park both available), which is worth noting if you've driven in from Pune or further afield. For business travelers bringing their dogs, the BKC proximity is the main draw — you can attend meetings and be back within minutes.
