Tails On Travel (Mlu)

Tails On Travel is a New Delhi-based pet relocation service operating out of Dwarka, Sector 12, that handles the full chain of moving a dog or cat from one city to another, or from India to an overseas destination. The service covers documentation, permits, customs clearance, and doorstep pickup and delivery. With over 10,000 pets relocated across more than 25 countries and a stated 4.9 out of 5 average rating from 500-plus happy pet parents, the company positions itself as one of India's more experienced dedicated pet relocation operators.

What Tails On Travel Actually Does

Tails On Travel is not a boarding facility, daycare, or pet hotel. It is a pet relocation service that manages the end-to-end logistics of moving a dog or cat, whether that is across Indian states or to a destination abroad. The company describes its model as handling every step from documentation to delivery, so pet parents are not left coordinating between a vet, an airline cargo desk, and a customs agent separately.

The process, as described on their website, begins with documentation and planning: health certificates, import and export permits, and any country-specific compliance requirements. For international moves, that includes rabies titre test assistance, which is a requirement for many countries including the UK, Australia, Singapore, and Japan. Tails On Travel offers dedicated support for this step, which is often the most time-sensitive part of an international pet move because titre test results need to meet specific timelines before travel is permitted.

The company supplies IATA-approved travel crates, described as airline-approved and designed for maximum comfort and safety. This is a practical detail worth noting: not every airline accepts privately sourced crates, and having a crate sourced or verified by the relocation agent reduces the chance of a last-minute rejection at the cargo counter. Whether crate supply is included in a quote or priced separately is not confirmed on the website; this would need to be clarified when requesting a quote.

Domestic vs International Relocation: What to Expect

For pet parents relocating within India, Tails On Travel lists domestic relocation across six named cities: Delhi, Mumbai, Bangalore, Hyderabad, Chennai, and Kolkata. The website describes this as safe, comfortable, and hassle-free, with expert handling and real-time travel updates. The transport mode for domestic moves (air cargo, surface, or a combination) is not specified on the website and would need to be confirmed at the quoting stage based on the origin-destination pair and the pet's requirements.

For international moves, the company handles both export from India and import into India. The international import service covers complete import assistance including documentation, permits, and customs clearance. This is relevant for Indian pet parents returning from abroad with their animals, or for foreign nationals bringing a pet into India. International relocation out of India covers documentation, planning, and end-to-end support for moves to countries including the USA, Canada, UK, Australia, Singapore, UAE, EU nations, and Japan, based on the country flags listed on the website.

One Google reviewer named Sushil Pal specifically mentioned a relocation from the USA to India and described it as completely hassle-free, citing import permits and NOC to airline as steps the company handled. Another reviewer, identified as Pankaj Rai Rai, referenced relocating a cat from Mumbai to Dubai and described having a great experience with the international pet relocation service across India. A third reviewer mentioned booking pet transportation services for relocating a dog from Mumbai to Jaipur. A fourth reviewer described a smooth and stress-free international pet relocation from Mumbai to Berlin, noting that the team handled all documentation, airline coordination, and related steps.

Microchipping and Health Compliance

Tails On Travel lists ISO-compliant pet microchipping as one of their six services. Microchipping to ISO 11784/11785 standard is a mandatory requirement for pet travel to most countries, and having it handled by the same operator managing the rest of the move reduces the coordination burden on the pet parent. Whether microchipping is done at their Dwarka office or through a partner vet is not specified on the website.

The rabies titre test assistance service is a separate listing from general health documentation. A titre test (also called a RNATT or FAVN test) measures antibody levels after rabies vaccination, and most high-standard destination countries require a waiting period of 180 days after a passing titre test result before the pet is permitted entry. Getting this wrong is one of the most common and costly mistakes in international pet relocation. The fact that Tails On Travel explicitly lists this as a named service suggests familiarity with destination-country requirements, though pet parents should confirm the specific protocol for their destination country directly with the company.

Who This Service Is For

Tails On Travel is most directly useful for pet parents who are relocating for work, immigration, or long-term travel and need to bring their dog or cat with them. The service is also relevant for people importing a pet into India from abroad, or for domestic relocations where the distance or route makes self-managed air cargo impractical. The company works with both dogs and cats, based on the species shown in their imagery and the breadth of country-specific import requirements they reference.

The service is not designed for casual travel, day trips, or short-term boarding. It is a specialist logistics and compliance service for permanent or long-duration moves. Pet parents planning a holiday with their dog who want to bring the animal in-cabin on a domestic flight would not need this service. Those moving cities or countries permanently, or those receiving a pet from overseas, are the primary audience.

The company's physical office in Sector 12 Dwarka, New Delhi means they are well-placed for coordination with Indira Gandhi International Airport, which handles the majority of international pet cargo movements in and out of North India. Their reach via the domestic service list extends to Mumbai, Bangalore, Hyderabad, Chennai, and Kolkata, suggesting either branch operations or partner agent networks in those cities, though the structure of those arrangements is not detailed on the website.

How to Get a Quote

Tails On Travel does not publish a price list. The website offers two primary routes to a quote: a "Get Free Quote" button that leads to a contact or enquiry form, and a WhatsApp link at +91 76786 75797. Email contact is available at info@tailsontravel.com. Working hours are listed as 9 AM to 8 PM, with a separate claim of 24/7 support for active journeys. Phone contact is also available at the same number: +91 76786 75797.

When reaching out for a quote, pet parents should be prepared to provide: the pet's species and breed, current location and destination, approximate travel date, vaccination and microchip records, and whether a titre test has already been completed. For international moves, knowing the destination country's specific import requirements in advance will help the company give a more accurate quote and timeline.

Instagram posts from the account @tailsontravel show documented successful relocations including moves labeled with named pets: Luna (Mumbai to Dubai), Leo and Noah (USA to Delhi), and Max (destination not confirmed from screenshots). These posts serve as a reference point for the kind of documentation and journey updates the company provides, though they are marketing content rather than independent reviews.

What the Reviews Say

The company displays a 5.0 Google rating alongside 500-plus happy pet parents and a 4.9 out of 5 average rating. Four named Google reviews are visible in the screenshot: Sushil Pal (USA to India, import process, hassle-free), Pankaj Rai Rai (Mumbai to Dubai, international service across India), Ucha (Mumbai to Jaipur, domestic transport), and Digitall MDR (Mumbai to Berlin, international relocation including documentation and airline coordination). All four are five-star reviews. The company also carries a Trustindex verification badge, which is a third-party review aggregation service, though the specific threshold for that badge is not confirmed from the supplied material.

Pet parents considering this service for a high-stakes international move should request references or case studies specific to their destination country, particularly for routes with complex import requirements such as Australia, New Zealand, or Japan, which have among the most detailed biosecurity protocols for incoming animals in the world.